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How do I get an overview of all available template variables which I can to use in Service or Mailing?
You can use template variables to insert information from your SuperOffice CRM into the communication messages with customers. To get an overview of all available template variables in the Mailing module or Service please click on one of the links below:
Get a list of all available template variables you can use in reply templates in SuperOffice Service
Get a list of all available template variables you can use in message in SuperOffice Mailing
ourContact.company.address ourContact.company.url ourContact.company.name ourContact.direct ourContact.cellphone ourContact.salutation ourContact.title ourContact.lastname ourContact.middlename ourContact.firstname ourContact.email ourContact.name |
ourSalesContact.company.address ourSalesContact.company.url ourSalesContact.company.name ourSalesContact.direct ourSalesContact.cellphone ourSalesContact.salutation ourSalesContact.title ourSalesContact.lastname ourSalesContact.middlename ourSalesContact.firstname ourSalesContact.email ourSalesContact.name |
If you use the old Mailing template editor, please follow the steps below:
Note! You can also use functions that retrieve specific information. You can alter a date output by changing the variable format. Below are options, which you can use.
YY4 = year, 4 digits
YY2 = year, 2 digits
MM2 = month, 2 digits
MM1 = month, 1 or 2 digits
DD2 = day of month, 2 digits
DD1 = day of month, 1 or 2 digits
MONTH = Name of month. Array of names must be passed as 3rd argument.
WDAY = Name of weekday. Array of names, starting with sunday, as 4th argument.
More information about the meaning of the fields you can find in the SDK.
HH24: Hour of day, 2 digits, 24 hour format
H24: Hour of day, 1 or 2 digits, 24 hour format.
HH12: Hour of day, 2 digits, 12 hour format.
H12: Hour of day, 1 or 2 digits, 12 hour format
MI2: Minutes. 2 digits.
SS2: Seconds. 2 digits.
AMPM: AM/PM indicator, "am" or "pm"
More information
Docs: Service reply templates