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I configured my SuperOffice to use internal Inbox as this FAQ suggests but it still does not work. Why does it happen and what I can do about it?
The physical folder names in the e-mail server can vary from one e-mail provider to other. Some problems with sending out emails might occur if SuperOffice Internal Inbox folder names differ from the way these folders are named by your e-mail provider. To avoid it we recommend to double check them and align SuperOffice Inbox folder names with your e-mail provider's. Please follow the steps below to do it:
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FAQ: What to do when I get a notification “Unable to get the e-mail folders” in SuperOffice CRM?