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I have created a new list item, but it is not visible for my colleagues. Why does it happen and how do I fix it?
There are some reasons why new list items are not visible. This depends on the type of a list item that has been created. Please find explanations of what can be done below:
The sale stage or project status is not visible
Please check the FAQs below to learn the solution:
Any other (company - category, follow-up - type, etc.) list item is not visible
If you cannot some other list item, make sure that the user group, which your SuperOffice user is assigned to, has access to the list item, which cannot be seen. To illustrate it, let's imagine that your user cannot see the Follow-up type. Please follow the steps of the example below to troubleshoot it: