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I have created an extra field on a company record in SuperOffice Service. The field stores information if the company has a support contract or no. I would like to be able to see this information in a support request. How do I set up my SuperOffice Service to be able to see an extra field in the request's details?
Please follow the instructions below:
If you want to make your extra field information visible in the request screen only for you
If you want to make it visible for you and/or your colleagues:
More information:
FAQ: How do I change field labels in SuperOffice Service?
FAQ: How do I delete a user profile in SuperOffice Service?
FAQ: How do I create a link between sales or projects and requests in Service?